(French-Speaking) Customer Experience Associate Lisbon, Portugal

Adecco; Lisboa; Presencial; EUR 16 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Relocation package

Training provided

International environment

Career growth

Resumo da oferta

Adecco in Lisbon is seeking a French-speaking Customer Experience Associate to join our international team supporting a global client. The role offers a dynamic, multicultural environment and development of customer service skills.

Responsibilities include handling inbound inquiries via phone, email, and chat; providing product information, troubleshooting, and issue resolution; delivering excellent customer service. Relocation support and training are provided, with growth opportunities.

Qualificações

• Fluent French (C1/C2) required.
• Good English communication (B2) required.
• Excellent problem-solving and communication skills.
• Willingness to relocate to Portugal.
• European passport; no sponsorship provided.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service to ensure a positive customer experience.
• Follow up on customer requests and escalate when needed.

Conhecimentos

Fluent French

English proficiency

Problem solving

Communication skills

Relocation to Portugal

European passport

No sponsorship

Customer service experience

Descrição da oferta de emprego

Descrição do cargo

Overview

(French-speaking) Customer Experience Associate in Lisbon, Portugal. This role is for French-speaking applicants seeking an opportunity abroad to join an international team supporting a global client. The position offers a dynamic, multicultural environment and development of customer service skills. Responsibilities

Responsibilities

Handle inbound customer inquiries via phone, email, and chat. Assist with product information, troubleshooting, and issue resolution. Deliver excellent customer service while ensuring a positive customer experience. Follow up on customer requests and escal…

Qualifications

Fluent French (C1/C2) Good English communication skills (B2) Excellent problem-solving and communication skills Willingness to relocate to Portugal European Passport, no sponsorship provided Previous customer service experience is a plus but not mandatory Benefits.

Benefits

Competitive salary and performance-based incentives Relocation package to support your move to Portugal Full training provided Opportunity to work in an international environment with career growth potential