French-Speaking Customer Experience Associate – Lisbon (Relocation)

Adecco; Viseu; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Relocation package

Full training provided

International environment

Resumo da oferta

Adecco in Lisbon, Portugal is seeking a French-speaking Customer Experience Associate to join an international team supporting a global client. The role offers a dynamic, multicultural environment and development of customer service skills.

Responsibilities include handling inquiries via phone, email and chat; providing product information, troubleshooting and issue resolution; delivering excellent service and following up on requests.

Qualificações

• Fluent French (C1/C2) required.
• Good English communication skills (B2).
• Willingness to relocate to Portugal.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Provide product information, troubleshooting and issue resolution.
• Deliver excellent customer service to ensure a positive experience.
• Follow up on customer requests and escalate when needed.

Conhecimentos

French (C1/C2)

English (B2)

Problem-solving

Communication

Relocation willingness

Descrição da oferta de emprego

Adecco in Lisbon, Portugal is seeking a French-speaking Customer Experience Associate to join an international team supporting a global client. The role offers a dynamic, multicultural environment and development of customer service skills.

Responsibilities include handling inquiries via phone, email and chat; providing product information, troubleshooting and issue resolution; delivering excellent service and following up on requests.