(French-Speaking) Customer Experience Associate Lisbon, Portugal

Adecco; Viseu; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Relocation package

Full training provided

International environment

Resumo da oferta

Adecco in Lisbon, Portugal is seeking a French-speaking Customer Experience Associate to join an international team supporting a global client. The role offers a dynamic, multicultural environment and development of customer service skills.

Responsibilities include handling inquiries via phone, email and chat; providing product information, troubleshooting and issue resolution; delivering excellent service and following up on requests.

Qualificações

• Fluent French (C1/C2) required.
• Good English communication skills (B2).
• Willingness to relocate to Portugal.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Provide product information, troubleshooting and issue resolution.
• Deliver excellent customer service to ensure a positive experience.
• Follow up on customer requests and escalate when needed.

Conhecimentos

French (C1/C2)

English (B2)

Problem-solving

Communication

Relocation willingness

Descrição da oferta de emprego

Descrição do cargo

Overview

(French-speaking) Customer Experience Associate in Lisbon, Portugal. This role is for French-speaking applicants seeking an opportunity abroad to join an international team supporting a global client. The position offers a dynamic, multicultural environment and development of customer service skills.

Responsibilities

Handle inbound customer inquiries via phone, email, and chat. Assist with product information, troubleshooting, and issue resolution. Deliver excellent customer service while ensuring a positive customer experience. Follow up on customer requests and escal ...

Qualifications

Fluent French (C1/C2) Good English communication skills (B2) Excellent problem-solving and communication skills Willingness to relocate to Portugal European Passport, no sponsorship provided Previous customer service experience is a plus but not mandatory Benefits

Benefits

Competitive salary and performance-based incentives Relocation package to support your move to Portugal Full training provided Opportunity to work in an international environment with career growth potential