French-Speaking Customer Experience Advisor – Braga, Portugal
Cross Border Talents
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Benefits offered by this job
Job summary
Cross Border Talents in Braga, Portugal is seeking a French-speaking Customer Support Specialist to assist users of the employee benefits app. The role offers a €2,000 welcome bonus and a hybrid work arrangement with weekends off.
You will handle account creation, access, and balance inquiries, guiding users on using their benefits while delivering professional support and outstanding customer experiences. The position is a 6-month contract based in Braga.
Qualifications
- Fluent in French.
- No English required.
- Resident of Portugal with valid work rights.
- Willing to work a rotational shift 07:00–18:00, Monday–Friday.
Responsibilities
- Assist customers with the employee benefits app.
- Help with account creation, access, and balance inquiries.
- Guide users in understanding and using their benefits.
- Deliver professional support and excellent customer experiences.
Skills
Job description
Your French Skills Can Open New Doors!
Ready for your next career move? Join an international team in Braga and work on an innovative employee benefits app while enjoying a €2,000 Welcome Bonus, hybrid working, and weekends off!
- €2,000 Welcome Bonus, paid in 12 monthly instalments during your first year.
- Meal allowance.
- Hybrid working environment in Braga.
- Monday to Friday, with weekends off.
- International work experience.
- 6-month contract.
- Assist customers with the employee benefits app.
- Help with account creation, access, and balance inquiries.
- Guide users in understanding and using their benefits.
- Deliver professional support and excellent customer experiences.
- Fluent in French.
- No English required!
- Strong communication and problem-solving skills.
- Must currently reside in Portugal.
- Must have valid documentation to work legally in Portugal.
- Available for rotational shifts between 07:00 and 18:00, Monday to Friday.
Location: Braga, Portugal
Work Model: Hybrid
Schedule: Monday–Friday | Weekends off
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