French-Speaking Customer Care Advisor | Braga, Portugal

Cross Border Talents; Lisboa; Hybrid; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Hybrid work arrangement

Welcome bonus €2,000

Food allowance €7.63/day

6-month contract

Equipment provided (collect if within

50 km proximity collection

Job summary

Cross Border Talents is seeking a French-speaking customer support agent in Braga, Portugal. This hybrid, full-time role involves assisting users via inbound calls, guiding account setup and balance management, and helping customers access the app’s benefits.

A friendly, proactive learner will thrive in a dynamic team environment. The position offers a six-month contract with a welcome bonus of €2,000 paid across the first year, a daily food allowance, and equipment provided with local

Qualifications

• Fluent or native-level French required.
• Excellent verbal communication skills required.
• A helpful attitude and willingness to learn.

Responsibilities

• Respond to customer inquiries, mainly through inbound calls.
• Guide users through account registration and balance management.
• Explain how the app works and how to access its different benefits.
• Provide friendly and efficient customer support.

Job description

Braga, Portugal
Hybrid | Full-time
Monday–Friday, shifts scheduled between 07:00 and 18:00
Weekends off

Looking for a new opportunity in Portugal where you can use your French language skills? Become part of a customer service team supporting users of a digital platform that brings employee benefits together in one convenient app.

Your Responsibilities

• Respond to customer inquiries, mainly through inbound calls.
• Guide users through account registration and balance management.
• Explain how the app works and how to access its different benefits.
• Provide friendly and efficient customer support.

What We're Looking For

• Fluent or native-level French.
• Excellent verbal communication skills.
• A helpful attitude and willingness to learn.

What We Offer

• Hybrid work arrangement.
• Welcome bonus of €2,000, paid in monthly instalments throughout the first year.
• Food allowance of €7.63 per working day.
• Six-month employment contract.
• Equipment provided, with collection required for candidates living within 50 km of the office.