French-Speaking Customer Support Specialist | Training & Bonuses

Salt Services SA; Lisboa; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Comprehensive paid training

Performance-based bonuses

Health insurance

Transportation allowance

Meal card/ticket

Modern work environment

Long-term career growth opportunities

Job summary

A customer support company located in Lisbon is seeking individuals fluent in French to join their team. Responsibilities include providing high-quality phone support, assisting with customer inquiries, and managing requests in their systems. The ideal candidate should possess strong problem-solving skills and be available for flexible hours. This position offers comprehensive training and various attractive benefits, including health insurance and performance-based bonuses.

Qualifications

• Fluency in French at minimum C1 level is required, English is a plus.
• Willingness to work flexible hours from Monday to Saturday.
• Availability to commute regularly or relocate to Lisbon.

Responsibilities

• Provide high-quality phone support to French-speaking customers.
• Assist customers with information and support on products and services.
• Handle customer requests in systems such as rate adjustments and plan changes.
• Identify opportunities for continuous improvement in customer service.

Skills

Fluency in French (C1)

Strong problem-solving skills

Strong customer service mindset

Job description

A customer support company located in Lisbon is seeking individuals fluent in French to join their team. Responsibilities include providing high-quality phone support, assisting with customer inquiries, and managing requests in their systems. The ideal candidate should possess strong problem-solving skills and be available for flexible hours. This position offers comprehensive training and various attractive benefits, including health insurance and performance-based bonuses.