French-Speaking Customer Support Specialist: Growth & Perks

Cross Border Talents; Lisboa; Presencial; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance-based bonuses

Paid training and career growth opportunities

Health insurance and other benefits

Resumo da oferta

A customer service company in Lisbon is looking for representatives to manage customer inquiries across various channels. The ideal candidate should have C1 level proficiency in French and B2 in English, alongside strong communication skills. The role involves responding to inquiries, resolving complaints, and maintaining accurate records. Competitive salary and benefits, including health insurance, are offered in a supportive, multicultural environment.

Qualificações

• C1 level of French required, both written and spoken.
• B2 level of English required, both written and spoken.
• Strong communication and interpersonal skills are essential.

Responsabilidades

• Respond to customer inquiries via phone, email, chat, or social media.
• Resolve customer complaints in a professional manner.
• Provide accurate information about products and services.

Conhecimentos

French (C1 or higher)

English (B2 or higher)

Strong communication skills

Problem-solving abilities

Interpersonal skills

Formação académica

High school diploma

Bachelor's degree (plus)

Descrição da oferta de emprego

A customer service company in Lisbon is looking for representatives to manage customer inquiries across various channels. The ideal candidate should have C1 level proficiency in French and B2 in English, alongside strong communication skills. The role involves responding to inquiries, resolving complaints, and maintaining accurate records. Competitive salary and benefits, including health insurance, are offered in a supportive, multicultural environment.