Lisbon: French-Speaking Customer Support Pro

Global People Sphere; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive base salary

Monthly performance bonuses

Private health insurance

Fully paid training

Career growth opportunities

Multicultural workplace

Job summary

A global customer support company is looking for a French-Speaking Customer Support Specialist to join their vibrant team in Lisbon. This role involves providing excellent support to international clients through various communication channels. Ideal candidates should be fluent in French, have good English skills, and possess a customer-first attitude. The company offers competitive salary, private health insurance, fully paid training, and an inclusive workplace that supports personal growth and career development.

Qualifications

• Must be currently based in Lisbon.
• Fluent or C2 level in French is required.
• Good English proficiency at B2 or above is necessary.

Responsibilities

• Provide friendly support to customers via phone, email, and chat.
• Answer product or service questions with accuracy and empathy.
• Work with teams to enhance customer satisfaction.
• Turn customer interactions into positive experiences.

Skills

Fluent or C2 level in French

Good English skills (B2 or higher)

Strong communication

Active listening

Problem‑solving abilities

Customer-first mindset

Job description

A global customer support company is looking for a French-Speaking Customer Support Specialist to join their vibrant team in Lisbon. This role involves providing excellent support to international clients through various communication channels. Ideal candidates should be fluent in French, have good English skills, and possess a customer-first attitude. The company offers competitive salary, private health insurance, fully paid training, and an inclusive workplace that supports personal growth and career development.