French Customer Support Specialist – Hybrid (Lisbon/Porto)

Cross Border Talents; Lisboa; Híbrido; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic Work Environment

Resumo da oferta

A multinational company in Lisbon is seeking a French-speaking Customer Service Representative to provide exceptional support to customers. In this role, you'll communicate with clients via phone and email, helping to solve their inquiries and ensure satisfaction. A customer-first mindset and strong communication skills in French and English are essential. This position offers a competitive salary, health insurance, and opportunities for training and career growth in a dynamic work environment.

Qualificações

• Strong communication and problem-solving skills are essential.
• A customer-first mindset with attention to detail is required.
• Previous experience in customer service or hospitality is a plus.

Responsabilidades

• Communicate with French-speaking customers via phone, email, and chat.
• Handle inquiries, solve problems, and ensure customer satisfaction.
• Guide users through processes and provide accurate information.
• Collaborate with internal departments to enhance customer experience.
• Maintain a high level of service quality and achieve performance goals.

Conhecimentos

Native or C2 level of French

B1/B2 level of English

Strong communication skills

Problem-solving skills

Customer-first mindset

Attention to detail

Adaptability

Descrição da oferta de emprego

A multinational company in Lisbon is seeking a French-speaking Customer Service Representative to provide exceptional support to customers. In this role, you'll communicate with clients via phone and email, helping to solve their inquiries and ensure satisfaction. A customer-first mindset and strong communication skills in French and English are essential. This position offers a competitive salary, health insurance, and opportunities for training and career growth in a dynamic work environment.