French-Speaking Customer Delight Specialist

Pkrecruiting; Lisboa; Sur place; EUR 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Health insurance

Holiday/Christmas bonuses

Résumé du poste

CloserHire is partnering with a global technology company to recruit a Customer Delight Representative for the French market. You will support small and medium-sized businesses using Facebook and Instagram ads products, communicating via live chat, email, and outbound calls to resolve issues and boost advertiser satisfaction.

Join a fast-paced, innovative team and benefit from a comprehensive training program, meal allowance, health insurance from day one, and bonuses.

Qualifications

• Fluency in French (C2) and proficiency in English (B2).
• Strong communication skills with a customer-focused attitude.
• Experience in customer service or client support roles is an advantage.

Responsabilités

• Provide support to SMB advertisers using Facebook and Instagram ads products.
• Assist clients through live chat, emails, and outbound phone calls.
• Resolve issues, improve customer satisfaction, and offer troubleshooting assistance.
• Identify trends and address challenges faced by multiple SMB clients.
• Provide product and tool support to enhance clients’ advertising experience.

Connaissances

French (C2)

English (B2)

Customer service

Strong communication

Description du poste

CloserHire is partnering with a global technology company to recruit a Customer Delight Representative for the French market. You will support small and medium-sized businesses using Facebook and Instagram ads products, communicating via live chat, email, and outbound calls to resolve issues and boost advertiser satisfaction.

Join a fast-paced, innovative team and benefit from a comprehensive training program, meal allowance, health insurance from day one, and bonuses.