French-Speaking Customer Care Specialist – Porto (On-site)

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Job summary

Cross Border Talents in Porto, Portugal, is seeking a fluent French-speaking Customer Support Representative for a telecommunications project. You will handle inquiries in French, provide clear information, and contribute to a positive service experience in a dynamic, international environment.

The role requires strong communication, a customer-oriented approach, and the ability to work shifts between 07:00 and 19:00, including Saturdays.

Qualifications

• Fluent in French (written and spoken).
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused approach.

Responsibilities

• Assist customers with inquiries in French.
• Provide clear information and guidance on customer requests.
• Help resolve customer issues in a professional and timely manner.
• Ensure a positive customer experience throughout interactions.
• Communicate effectively while following service procedures.

Skills

Fluent French

Strong communication

Customer-oriented

Job description

Cross Border Talents in Porto, Portugal, is seeking a fluent French-speaking Customer Support Representative for a telecommunications project. You will handle inquiries in French, provide clear information, and contribute to a positive service experience in a dynamic, international environment.

The role requires strong communication, a customer-oriented approach, and the ability to work shifts between 07:00 and 19:00, including Saturdays.