French-Speaking Customer Advisor — Guimarães (On-site, Growth)

CB Talents; Guimarães; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Attendance bonus

Employee discounts

Job summary

CB Talents is seeking a fluent French-speaking customer service professional for an on-site role in central Guimarães. The position offers 40 hours per week with rotating shifts from 7:30 AM to 6:00 PM, a guaranteed training period, and a clear path for career growth.

The role emphasizes handling client communications, resolving inquiries, and using multiple software tools to maintain accurate records. Competitive monthly pay ranges from €953 to €1,200 plus incentives and employee discounts.

Qualifications

• Fluent French (written and spoken) at C1/C2 level is mandatory.
• Strong communication and teamwork abilities are essential.
• Proficient computer skills and ability to use multiple software tools.

Responsibilities

• Handle inbound and outbound client communications via calls and back-office tasks.
• Support clients, resolve inquiries, and address objections smoothly.
• Navigate several digital tools to manage client records and processes.
• Offer tailored solutions aligned with project goals and commercial context.

Skills

French language (C1/C2)

Excellent communication

Teamwork

Tech literacy

Job description

CB Talents is seeking a fluent French-speaking customer service professional for an on-site role in central Guimarães. The position offers 40 hours per week with rotating shifts from 7:30 AM to 6:00 PM, a guaranteed training period, and a clear path for career growth.

The role emphasizes handling client communications, resolving inquiries, and using multiple software tools to maintain accurate records. Competitive monthly pay ranges from €953 to €1,200 plus incentives and employee discounts.