French-Speaking Customer Advisor – Guimarães

CB Talents SP; Guimarães; Vor Ort; EUR 11.000 - 13.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Job security

Attendance bonus

Employee discounts

On-site office

Zusammenfassung

CB Talents SP in Guimarães, Portugal, seeks a French-speaking customer service professional for the 100% on-site team. You will handle inbound/outbound calls, support clients, resolve inquiries, and use multiple digital tools to manage client records.

Requirements include C1/C2 French, strong computer skills, excellent communication, and a proactive, team-oriented attitude. The role is 40 hours per week on rotating schedules (Mon–Sat, 7:30 AM–6:00 PM). Training starts Oct 14, 2026.

Qualifikationen

• French language proficiency (C1/C2) mandatory.
• Strong operational computer skills.

Aufgaben

• Handle inbound and outbound client communications (calls and back-office).
• Support clients, resolve inquiries, and handle objections smoothly.
• Navigate multiple digital tools to manage client records.
• Offer tailored solutions based on project goals.

Kenntnisse

French language (C1/C2)

Tech literacy

Communication

Jobbeschreibung

Are you fluent in French and looking for a stable, high-growth career in the heart of Guimarães? Join a leading European customer experience provider and thrive in a dynamic, inclusive, and supportive workplace!

What We Offer

• Competitive Pay: €953 – €1,200 / month (base + performance incentives).
• Job Security: Employment contract signed on Day 1 + fully paid initial training.
• Perks & Bonuses: Attendance bonus and exclusive employee discounts across top brands (health, fitness, banking, fashion).
• Great Workplace: Modern, friendly office located right in central Guimarães (100% on-site).
• Career Growth: Clear internal promotion pathways to level up your career.

Your Daily Role

• Handle inbound and outbound client communications with clarity and professionalism (calls and back-office management).
• Support clients, resolve inquiries, and handle objections smoothly.
• Navigate multiple digital tools and software to manage client records.
• Offer tailored solutions and apply commercial awareness based on project goals.

What We Are Looking For

• Language Skills: C1/C2 level in French (written and spoken) is mandatory.
• Tech Literacy: Strong operational computer skills.
• Soft Skills: Excellent communication, proactive attitude, and great teamwork.
• Availability: 40 hours/week on rotating schedules (Monday to Saturday, between 7:30 AM and 6:00 PM).
• Prior experience in customer service or call centers is a strong plus!

Next Training Session Starts: October 14, 2026