French-Speaking Customer Advisor – Guimarães

CB Talents; Guimarães; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Attendance bonus

Employee discounts

Job summary

CB Talents is seeking a fluent French-speaking customer service professional for an on-site role in central Guimarães. The position offers 40 hours per week with rotating shifts from 7:30 AM to 6:00 PM, a guaranteed training period, and a clear path for career growth.

The role emphasizes handling client communications, resolving inquiries, and using multiple software tools to maintain accurate records. Competitive monthly pay ranges from €953 to €1,200 plus incentives and employee discounts.

Qualifications

• Fluent French (written and spoken) at C1/C2 level is mandatory.
• Strong communication and teamwork abilities are essential.
• Proficient computer skills and ability to use multiple software tools.

Responsibilities

• Handle inbound and outbound client communications via calls and back-office tasks.
• Support clients, resolve inquiries, and address objections smoothly.
• Navigate several digital tools to manage client records and processes.
• Offer tailored solutions aligned with project goals and commercial context.

Skills

French language (C1/C2)

Excellent communication

Teamwork

Tech literacy

Job description

Are you fluent in French and looking for a stable, high-growth career in the heart of Guimarães? Join a leading European customer experience provider and thrive in a dynamic, inclusive, and supportive workplace!

What We Offer

• Competitive Pay: €953 – €1,200 / month (base + performance incentives).
• Job Security: Employment contract signed on Day 1 + fully paid initial training.
• Perks & Bonuses: Attendance bonus and exclusive employee discounts across top brands (health, fitness, banking, fashion).
• Great Workplace: Modern, friendly office located right in central Guimarães (100% on-site).
• Career Growth: Clear internal promotion pathways to level up your career.

Your Daily Role

• Handle inbound and outbound client communications with clarity and professionalism (calls and back-office management).
• Support clients, resolve inquiries, and handle objections smoothly.
• Navigate multiple digital tools and software to manage client records.
• Offer tailored solutions and apply commercial awareness based on project goals.

What We Are Looking For

• Language Skills: C1/C2 level in French (written and spoken) is mandatory.
• Tech Literacy: Strong operational computer skills.
• Soft Skills: Excellent communication, proactive attitude, and great teamwork.
• Availability: 40 hours/week on rotating schedules (Monday to Saturday, between 7:30 AM and 6:00 PM).
• Prior experience in customer service or call centers is a strong plus!

Next Training Session Starts: October 14, 2026