French-Speaking Customer Experience Pro — Guimarães

Savior Artigos Texteis Lda; Guimarães; Vor Ort; EUR 11.000 - 13.000; Vollzeit

Benefits dieser Stelle

Attendance bonus

Exclusive employee discounts

Zusammenfassung

Savior Artigos Texteis Lda in Guimarães is seeking a bilingual customer service specialist fluent in French to join our on-site team.

You will handle calls and back-office tasks, resolve inquiries, and support clients while using several digital tools.

The role offers 40 hours per week on rotating schedules (7:30 AM–6:00 PM) with a base pay of €953–€1,200 monthly, plus bonuses and employee discounts.

Qualifikationen

• Fluent in French, C1/C2 level written and spoken.
• Excellent communication and teamwork.
• Willing to work 40 hours per week on rotating shifts.

Aufgaben

• Handle inbound and outbound client communications with clarity and professionalism (calls and back-office management).
• Support clients, resolve inquiries, and handle objections smoothly.
• Navigate multiple digital tools and software to manage client records.
• Offer tailored solutions and apply commercial awareness based on project goals.

Kenntnisse

French language

Customer service

Communication

Teamwork

Jobbeschreibung

Savior Artigos Texteis Lda in Guimarães is seeking a bilingual customer service specialist fluent in French to join our on-site team.

You will handle calls and back-office tasks, resolve inquiries, and support clients while using several digital tools.

The role offers 40 hours per week on rotating schedules (7:30 AM–6:00 PM) with a base pay of €953–€1,200 monthly, plus bonuses and employee discounts.