Credit & Collection Representative - French Speaker (m/f/d)

Linde PLC; Porto; On-site; EUR 32,000 - 45,000; Full time

Job summary

Linde plc in Porto is seeking a Credit & Collection Representative to manage debt collection, process incoming requests by email, and ensure timely payments. You will coordinate with back office and credit teams to update addresses, credit limits and prices, while providing clear payment solutions to customers.

The role requires native French, English at B2 (mandatory), and a proactive, data-driven mindset.

Qualifications

• Native French and English (B2) are mandatory.
• Minimum secondary education; a university degree is preferable.
• 3 years of customer service experience handling customer complaints.
• Basic knowledge of SAP/ERP/Salesforce is preferred.
• Excel skills including Pivot Tables, Formulas, VLOOKUPs and conditionals are desirable.
• Proactive, responsive and detail oriented.
• Data accuracy is essential.

Responsibilities

• Collect debt, receive and process incoming requests via email.
• Inform/provide solutions to customers regarding payments.
• Check incorrect customer requests and invoices when needed.
• Coordinate with Back office and credit teams for updates (addresses, credit limits, prices).

Skills

Native French

English (B2)

Customer service experience

Excel

Proactive and detail oriented

Data accuracy

Education

Secondary school

University degree

Tools

SAP

Salesforce

ERP

Job description

Credit & Collection Representative - French Speaker (m/f/d)

Credit & Collection Representative - French Speaker (m/f/d)

What you will enjoy doing

• You areresponsible to collect debt, receive and process incoming requests via email.
• Further youhave to inform /provide solutions to the customer regarding payments.
• Checkincorrect customer request and invoice if required
• Further youcheck with Back office and credit teams for updating/including addresses,credit limits and products prices

What makes you great

• Minimumrequired Secondary school (High School) is required for this role
• You have aUniversity Degree (Preferable)
• You speakFrench at a native level and English level B2 (mandatory)
• CustomerService experience (customer support, handling customer complaints) with aminimum of 3 year
• SAP/ERP/Salesforcebasic knowledge preferred
• You have ExcelKnowledge (Pivot Tables, Formulas, vlookups, conditionals, etc.(preferable)
• You areproactive and focused on responding promptly to actions
• In additionyou are data accurate and detail oriented

Why you will love working with us

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

This role is a full time position based on an limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.