French-Speaking Content Moderator (EU)

Cross Border Talents; Lisboa; On-site; EUR 15,155 - 18,084; Full time

Benefits offered by this job

Health insurance

Wellness & mental health program

Employee Assistance Program

Relocation support

Optional company apartment

Job summary

Cross Border Talents is seeking a French-Speaking Content Moderator in Lisbon, Portugal. The role involves moderation of user-generated content, with responsibilities including reviewing videos, images, and text. Candidates should be detail-oriented and resilient, with a strong command of French (C1-C2).

The ideal candidate will work 40 hours a week with rotating shifts. The position offers a gross compensation package of €1620.50/month, health insurance, and an optional company apartment benefit.

Qualifications

• Fluent French speaker with C1-C2 proficiency.
• Good emotional resilience for managing sensitive content.
• EU passport or legal right to work in Portugal.

Responsibilities

• Moderate user-generated content in French.
• Review videos, images, and text for appropriateness.
• Remove and block inappropriate content.
• Prevent cybercrime and policy violations.
• Classify and analyze platform information for transparency.
• Ensure compliance with legal and ethical standards.

Skills

Fluent French (C1-C2)

Emotional resilience

Ability to work in rotating shifts

Job description

About the job French-Speaking Content Moderator (EU)

French-Speaking Content Moderator — Lisbon, Portugal

We are looking for French-speaking Content Moderation Specialists to join the international team in the field of digital communication in Lisbon.

We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you.

Your Responsibilities Include

- Moderation of user-generated content in French

- Review of videos, images, and text content

- Removal and blocking of inappropriate content

- Prevention of cybercrime and policy violations like spam and phishing message deletion

- Classification, filtering and analysing platform information for transparency

- Ensuring compliance with legal and ethical standards

Your Working Schedule

- 40 hours per week

- Rotational shifts Monday – Sunday (24/7 project)

- Rotating shifts including nights, weekends and holidays

Our Ideal Candidate Would Have

- Fluent French (C1-C2)

- Good emotional resilience

- Ability to work in rotating shifts

- EU passport or legal right to work in Portugal

- Wish to complete 10 days paid placement training (€256.80 total allowance)

Our Offer to You

- Possibility of permanent contract after 2 years

- Optional company apartment (benefit-in-kind ~€200 declared tax-free until 2026)

- Monthly compensation package — total gross cash €1620.50 (with apartment benefit) and €1358 (without apartment)

- Health insurance from the company from the beginning

- Wellness & mental health program (24/7 support) and Employee Assistance Program

- Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request