Content Moderator German Speaking (EU)

Cross Border Talents; Porto; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Health insurance from the company

22 paid vacation days/year

Wellness & mental health program

Relocation support available

Optional company apartment

Job summary

A leading customer experience management firm in Porto is seeking a Content Moderator fluent in German (C1 or higher). In this role, you'll moderate user-generated content, ensuring compliance and reviewing sensitive materials. We offer a fixed-term contract with the possibility of a permanent position after 2 years, alongside health insurance and relocation support if you're from another EU country. This position requires attention to detail and the ability to work in rotating shifts, including nights and weekends.

Qualifications

• Fluent in German with a C1/C2 level.
• Minimum B2 level in English.
• Ability to work in rotating shifts and weekends.
• Attention to detail.
• Able to work in rotating shifts.
• EU passport or legal right to work in Portugal.

Responsibilities

• Moderating user-generated content in German.
• Reviewing videos, images, and text content.
• Removing inappropriate content and preventing cybercrime.
• Classifying and analyzing platform information for compliance.
• Classify, filter and analyse platform information for transparency.
• Ensure compliance with legal and ethical standards.

Skills

Fluent German (C1-C2)

Attention to detail

Good emotional resilience

English (B2 minimum)

Ability to work in rotating shifts

EU work eligibility (Portugal)

Job description

Content Moderator – German (C1 or higher) – Portugal

Full-time | Fixed-term contract | Permanent employment | Relocation support available

Perfect opportunity for European German speakers to excel — candidates from Germany are also welcome.

We are looking for German-speaking Content Moderation Specialists to join the international team in the field of digital communication in Porto.

We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you.

Your Responsibilities Include

• Moderation of user-generated content in German
• Review of videos, images, and text content
• Removal and blocking of inappropriate content
• Prevention of cybercrime and policy violations like spam and phishing message deletion
• Classification, filtering and analysing platform information for transparency
• Ensuring compliance with legal and ethical standards

Working Schedule

• 40 hours per week
• 8 hours per day + 1 hour lunch break
• Rotational shifts Monday – Sunday (24/7 project)
• Rotating shifts including nights, weekends and holidays

Our Ideal Candidate Would Have

• Fluent German (C1-C2)
• English B2 minimum
• Good emotional resilience
• Attention to detail
• Ability to work in rotating shifts
• EU passport or legal right to work in Portugal

Our Offer to You

• Fixed-term contract (~12 months expected duration)
• Possibility of permanent contract after 2 years
• Clear career growth path
• Portuguese employment contract
• Optional company apartment
• Monthly compensation package
• Health insurance from the company from the beginning
• 22 paid vacation days/year
• Wellness & mental health program (24/7 support) and Employee Assistance Program
• Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request