Content Moderator with C1 French (EU)

Cross Border Talents; Porto; On-site; EUR 15,155 - 18,084; Full time

Benefits offered by this job

Health insurance from the company

22 paid vacation days/year

Wellness & mental health program

Relocation support with accommodation

Job summary

A leading customer experience management firm in Portugal seeks a Content Manager to join their international team. The role involves moderating user-generated content in French and requires fluency in French (C1-C2) and English (B2). The position offers rotational shifts, a clear career growth path, comprehensive health insurance, and a monthly compensation package ranging from €1358 to €1620.50, depending on accommodation options. Relocation support is also provided for eligible candidates.

Qualifications

• Detail-oriented and resilient individual comfortable reviewing sensitive online content.
• Ability to work in rotating shifts.
• EU passport or legal right to work in Portugal.

Responsibilities

• Moderation of user-generated content in French.
• Review of videos, images, and text content.
• Removal and blocking of inappropriate content.
• Prevention of cybercrime and policy violations.
• Classification, filtering and analyzing platform information.
• Ensuring compliance with legal and ethical standards.

Skills

Fluent French (C1-C2)

English (B2 Minimum)

Attention to detail

Good emotional resilience

Job description

Overview

Content Manager with native French in Portugal
Full-time | Fixed-term contract Permanent employment | Relocation support available

Perfect opportunity for European French speakers to excel — candidates from Belgium and France are also welcome.

We are looking for French-speaking Content Moderation Specialists to join the international team in the field of digital communication in Lisbon.

We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you.

Responsibilities

• Moderation of user-generated content in French
• Review of videos, images, and text content
• Removal and blocking of inappropriate content
• Prevention of cybercrime and policy violations like spam and phishing message deletion
• Classification, filtering and analysing platform information for transparency
• Ensuring compliance with legal and ethical standards

Working Schedule

• 40 hours per week
• 8 hours per day + 1 hour lunch break
• Rotational shifts Monday – Sunday (24/7 project)
• Rotating shifts including nights, weekends and holidays

Office location: Lisbon (Metro: Cabo Ruivo)

Our Ideal Candidate Would Have

• Fluent French (C1-C2)
• English B2 minimum
• Good emotional resilience
• Attention to detail
• Ability to work in rotating shifts
• EU passport or legal right to work in Portugal
• Wish to complete 10 days paid placement training (€256.80 total allowance)

Our Offer to You

• Fixed-term contract (~12 months expected duration)
• Possibility of permanent contract after 2 years
• Clear career growth path
• Portuguese employment contract
• Optional company apartment (benefit-in-kind ~€200 declared tax-free until 2026)
• Monthly compensation package — total gross cash €1620.50 (with apartment) and €1358 (without apartment)
• Health insurance from the company from the beginning
• 22 paid vacation days/year
• Wellness & mental health program (24/7 support) and Employee Assistance Program
• Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request