Content Moderator with native French (EU)

Hiring International Academy; Braga; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Fixed-term contract 12 months

Potential for permanent contract after

Career growth path

Portuguese employment contract

Company apartment (benefit-in-kind €€€

Health insurance

22 paid vacation days

Relocation support and accommodation

Training allowance (€256.80)

Wellness program and EAP

Job summary

Hiring International Academy is seeking a Content Moderator fluent in French to join an international team in Portugal. The role involves reviewing French content, images, videos, and text, removing inappropriate material, and ensuring compliance with policies and laws.

The schedule is 40 hours per week with rotating shifts, including nights and weekends, in a fixed-term contract with potential for permanent placement and relocation assistance.

Qualifications

• Fluent French (C1–C2) is required.
• English at least B2 level.
• Demonstrated emotional resilience and attention to detail.
• Ability to work in rotating shifts, including nights and weekends.
• EU passport or valid right to work in Portugal.

Responsibilities

• Moderate user-generated content in French.
• Review videos, images, and text content.
• Remove or block inappropriate material.
• Prevent cybercrime and policy violations (spam/phishing).
• Classify and analyse platform content for transparency.
• Ensure compliance with legal and ethical standards.

Skills

French fluency (C1-C2)

English (B2)

Emotional resilience

Attention to detail

Rotating shifts

EU work eligibility (Portugal)

Placement training eligibility

Job description

Content Moderator with native French in Lisbon, Portugal

Full-time | Fixed-term contract Permanent employment | Relocation support available

Perfect opportunity for European French speakers to excel — candidates from Belgium and France are also welcome.

We are looking for French-speaking Content Moderation Specialists to join the international team in the field of digital communication in Braga.

We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you.

Your Responsibilities Include

• Moderation of user-generated content in French
• Review of videos, images, and text content
• Removal and blocking of inappropriate content
• Prevention of cybercrime and policy violations like spam and phishing message deletion
• Classification, filtering and analysing platform information for transparency
• Ensuring compliance with legal and ethical standards

Working Schedule

• 40 hours per week
• 8 hours per day + 1 hour lunch break
• Rotational shifts Monday – Sunday (24/7 project)
• Rotating shifts including nights, weekends and holidays

Our Ideal Candidate Would Have

• Fluent French (C1-C2)
• English B2 minimum
• Good emotional resilience
• Attention to detail
• Ability to work in rotating shifts
• EU passport or legal right to work in Portugal
• Wish to complete 10 days paid placement training (€256.80 total allowance)

Our Offer to You

• Fixed-term contract (:12 months expected duration)
• Possibility of permanent contract after 2 years
• Clear career growth path
• Portuguese employment contract
• Optional company apartment (benefit-in-kind :€200 declared tax-free)
• Monthly compensation package
• Health insurance from the company from the beginning
• 22 paid vacation days/year
• Wellness & mental health program (24/7 support) and Employee Assistance Program
• Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request