Content Moderator with native French (EU)

Cross Border Talents; Braga; On-site; EUR 15,155 - 18,084; Full time

Benefits offered by this job

Health insurance

22 paid vacation days/year

Wellness & mental health program

Relocation support

Optional company apartment

Job summary

A global leader in customer experience management is seeking a Content Manager fluent in French for a position in Braga, Portugal. The role involves moderating user-generated content and ensuring compliance with legal standards. Ideal candidates will have strong emotional resilience and attention to detail, with English at a B2 level. The company offers a fixed-term contract, with potential for permanent employment, a total gross package of €1620.50, health insurance, and support for relocation if necessary.

Responsibilities

• Moderation of user-generated content in French.
• Review of videos, images, and text content.
• Removal and blocking of inappropriate content.
• Prevention of cybercrime and policy violations.
• Classification, filtering and analysing platform information.
• Ensuring compliance with legal and ethical standards.

Skills

Fluent French (C1-C2)

Good emotional resilience

Attention to detail

English (B2 minimum)

Ability to work in rotating shifts

Education

EU passport or legal right to work in Portugal

Job description

Content Manager with native French inLisbon, Portugal

Full-time | Fixed-term contract Permanent employment | Relocation support available

Perfect opportunity for European French speakers to excel — candidates from Belgium and France are also welcome.

We are looking for French-speaking Content Moderation Specialists to join the international team in the field of digital communication in Braga.

We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you.

Your Responsibilities Include

• Moderation of user-generated content in French

• Review of videos, images, and text content

• Removal and blocking of inappropriate content

• Prevention of cybercrime and policy violations like spam and phishing message deletion

• Classification, filtering and analysing platform information for transparency

• Ensuring compliance with legal and ethical standards

Working Schedule

• 40 hours per week

• 8 hours per day + 1 hour lunch break

• Rotational shifts Monday – Sunday (24/7 project)

• Rotating shifts including nights, weekends and holidays

Our Ideal Candidate Would Have

• Fluent French (C1-C2)

• English B2 minimum

• Good emotional resilience

• Attention to detail

• Ability to work in rotating shifts

• EU passport or legal right to work in Portugal

• Wish to complete 10 days paid placement training (€256.80 total allowance)

Our Offer to You

• Fixed-term contract (~12 months expected duration)

• Possibility of permanent contract after 2 years

• Clear career growth path

• Portuguese employment contract

• Optional company apartment (benefit-in-kind ~€200 declared tax-free until 2026)

• Monthly compensation package — total gross cash €1620.50 (with apartment benefit) and €1358 (without apartment)

• Health insurance from the company from the beginning

• 22 paid vacation days/year

• Wellness & mental health program (24/7 support) and Employee Assistance Program

• Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request