French speaking Content Moderator in Lisbon, Portugal!

Cross Border Talents; Braga; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Relocation support

Accommodation offered

Training and development

Resumo da oferta

Cross Border Talents is seeking a French-speaking Content Moderator to join a leading social platform in Lisbon, Portugal. You will review user-generated content across text, images, videos, and audio to ensure compliance with community guidelines and safety standards.

Working with a team of moderators, you will monitor comments, handle user appeals, and participate in a 24/7 shift rotation to maintain a respectful environment. The role involves exposure to sensitive content.

Qualificações

• Native level of French and good English.
• Ability to review diverse content types (text, image, video, audio).
• Comfort with potentially sensitive content and fast decision making.

Responsabilidades

• Screen user-generated content to ensure compliance with guidelines.
• Review content to confirm alignment with policies and safety standards.
• Monitor comments and manage user appeals to maintain a respectful environment.
• Collaborate with fellow moderators to deliver quality moderation services.
• Participate in rotating 24/7 shift to support platform integrity.

Conhecimentos

French language

Content moderation

Empathy

Attention to detail

Team collaboration

Descrição da oferta de emprego

French speaking Content Moderator in Lisbon, Portugal!

Job Openings French speaking Content Moderator in Lisbon, Portugal!

About the job French speaking Content Moderator in Lisbon, Portugal!

Cross Border Talents is looking for a French speaker to work as a Content Moderator for a leading social media platform in Lisbon, Portugal!

The job

As aContent Moderator, your primary responsibility is to ensure a safe and compliant platform by carefully analyzing and moderating user-generated content. You will be tasked with reviewing various types of content, including text, images, videos, and audio, to verify adherence to our community guidelines. Working closely with a team of moderators, you will help maintain high standards of content quality and safety. In addition, you will play a vital role in monitoring comments and handling user appeals, ensuring that all interactions on the platform are respectful, appropriate, and aligned with our policies.

The activities

Part of your daily activities will be:

• - Screening User-Generated Content: Reviewing a wide variety of user-generated content (such as videos, images, text, and audio) to ensure compliance with community guidelines.
• - Content Review: Performing detailed assessments of content to confirm its alignment with established processes, policies, and safety standards.
• - Monitoring Comments and Appeals: Overseeing user comments and handling appeals, addressing concerns raised by the community to maintain a positive environment.
• - Collaborating with Team Members: Partnering with fellow moderators to deliver high-quality, effective content moderation services.
• - Supporting 24/7 Shift Rotation: Participating in a rotating shift schedule to provide continuous support and uphold platform integrity at all times.

Disclaimer: Please be aware that this role may involve exposure to sensitive content.

What we are looking for

• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly;
• Native level of French and some fluency in English;
• A proactive attitude with a bias toward doing whats right for the community;
• Attention to detail and a results-driven mindset.

What we offer

• Performance bonus;
• Constant training and development;
• Great relocation support (accommodation is also offered);
• 40 hours/week, Monday to Sunday on a rotative shift (5 days/week);
• Amazing working environment and great location in the centre of Lisbon;