French speakers to work in Portugal

Savior Artigos Texteis Lda

Aveiro

On-site

EUR 17,000 - 21,000

Full time

11 days ago

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Benefits offered by this job

Competitive salary
Performance bonuses
Paid training
Full-time employment
Career growth opportunities
Relocation support to Greece
Multicultural environment

Job summary

Savior Artigos Texteis Lda is hiring a Customer Support Advisor in Aveiro, Portugal. The role requires fluent French (C1/C2) and strong English (B2) skills, with responsibilities spanning support via phone, email, and chat, documenting interactions, and resolving inquiries to ensure high customer satisfaction.

This full-time position offers paid training, performance bonuses, and career growth within an international environment, with relocation support for eligible projects.

Qualifications

  • French: C1/C2 level (spoken and written).
  • English: B2 level or higher.
  • Excellent communication and problem-solving skills.
  • Customer-oriented attitude.
  • Good computer skills.
  • Previous customer service experience is a plus, but not required.

Responsibilities

  • Provide excellent customer support in French via phone, email, and chat.
  • Assist customers with inquiries and resolve issues efficiently.
  • Deliver accurate information about products and services.
  • Document customer interactions using internal systems.
  • Ensure a high level of customer satisfaction while meeting quality standards.

Skills

French proficiency (C1/C2)
English proficiency (B2)
Excellent communication
Problem solving
Customer oriented
Computer skills
Customer service experience (nice to)

Job description

Are you a French speaker (C1/C2) with English (B2) looking for an international career opportunity?

We are currently hiring Customer Support Advisors to join a global team in Aveiro, Portugal!

Your Responsibilities
  • Provide excellent customer support in French via phone, email, and chat.
  • Assist customers with inquiries and resolve issues efficiently.
  • Deliver accurate information about products and services.
  • Document customer interactions using internal systems.
  • Ensure a high level of customer satisfaction while meeting quality standards.
Requirements
  • French: C1/C2 level (spoken and written)
  • English: B2 level or higher
  • Excellent communication and problem-solving skills
  • Customer-oriented attitude
  • Good computer skills
  • Previous customer service experience is a plus, but not required
What We Offer
  • Competitive salary package
  • Performance bonuses (project dependent)
  • Paid training
  • Full-time employment
  • Career growth opportunities within an international company
  • Relocation support for candidates moving to Greece (available for eligible projects)
  • Multicultural and dynamic working environment

If you're ready to start a new adventure in Portugal and build your career in customer support, we'd love to hear from you!

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