FRENCH & ENGLISH CUSTOMER SUPPORT REPRESENTATIVE | PORTUGAL

Cross Border Talents; Porto; On-site; EUR 19,000 - 26,000; Full time

Job summary

Cross Border Talents in Portugal is seeking a bilingual French and English Customer Support Representative. This on-site role offers an international, multicultural team and full training provided to help you grow your career in Portugal.

As part of the customer support team you will assist customers in French and English, provide accurate information, handle inquiries efficiently, and follow established procedures to maintain high satisfaction.

Qualifications

• Fluent or native-level French
• Fluent or native-level English
• Strong communication and interpersonal skills
• Customer-oriented approach
• EU passport is mandatory
• Willingness to work on-site in Portugal

Responsibilities

• Assist customers in French and English
• Provide accurate information and professional solutions
• Handle customer questions and requests efficiently
• Resolve issues while maintaining a high level of customer satisfaction
• Follow established procedures and quality guidelines
• Communicate effectively with customers and colleagues

Skills

French

English

Communication

Customer orientation

Problem solving

Team player

Job description

FRENCH & ENGLISH CUSTOMER SUPPORT REPRESENTATIVE | PORTUGAL

On-site | International Opportunity | Full Training Provided

Are you fluent in French and English and looking for an international career opportunity in Portugal?

Join an international customer support team and use your language skills every day while working in a multicultural and dynamic environment.

WHY THIS OPPORTUNITY?

• Work and build your career in Portugal
• Join an international and multicultural environment
• Use your French and English professionally
• Full training provided
• Develop your customer service and communication skills

YOUR ROLE

As a Customer Support Representative, you will:

• Assist customers in French and English
• Provide accurate information and professional solutions
• Handle customer questions and requests efficiently
• Resolve issues while maintaining a high level of customer satisfaction
• Follow established procedures and quality guidelines
• Communicate effectively with customers and colleagues

WORKING CONDITIONS

• Location: Portugal
• Work model: On-site
• Training: Provided

WHAT WE'RE LOOKING FOR

• Fluent or native-level French
• Fluent or native-level English
• Strong communication and interpersonal skills
• Customer-oriented approach
• Good problem-solving abilities
• Ability to work in an international environment
• EU passport is mandatory
• Willingness to work on-site in Portugal