French Customer Support (Hybrid) – Growth & Relocation

Hiring International; Porto; Hybrid; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Health insurance

Meal allowance

Relocation package

Training & career growth

Dynamic work environment

Job summary

Hiring International is seeking a French-speaking Customer Service Representative to join our teams in Lisbon, Porto or Braga. The role supports a world-leading brand and offers on-site or hybrid work, starting date flexible.

You will handle inquiries via phone, email and chat, guide users through processes, and collaborate with internal teams to ensure a high quality customer experience. Fluent French (native or C2) and good English (B1/B2) are required, with hospitality or prior CS experience

Qualifications

• Native or C2 level French with professional English (B1/B2).
• Strong communication and problem-solving skills.
• Customer-first mindset and attention to detail.
• Adaptability to a multicultural and fast-paced environment.
• Previous experience in customer service or hospitality is a plus but not mandatory.

Responsibilities

• Communicate with French-speaking customers via phone, email, and chat.
• Handle inquiries, solve problems, and ensure customer satisfaction.
• Guide users through processes and troubleshoot issues.
• Collaborate with internal departments to enhance the customer experience.
• Maintain a high level of service quality and achieve performance goals.

Skills

French proficiency

English communication

Job description

Hiring International is seeking a French-speaking Customer Service Representative to join our teams in Lisbon, Porto or Braga. The role supports a world-leading brand and offers on-site or hybrid work, starting date flexible.

You will handle inquiries via phone, email and chat, guide users through processes, and collaborate with internal teams to ensure a high quality customer experience. Fluent French (native or C2) and good English (B1/B2) are required, with hospitality or prior CS experience