Bilingual French–English Support Specialist (Hybrid)

Cross Border Talents; Lisboa; Hybrid; EUR 14,000 - 22,000; Full time

Benefits offered by this job

On-site training

Hybrid work model

Multicultural environment with career

Job summary

Cross Border Talents in Portugal is seeking a bilingual French & English Customer Support Representative to join an international team.

You will support customers of a leading global brand in French and English. The role starts with on-site training and nesting, and continues in a hybrid model depending on your performance.

Based in Portugal or willing to relocate, you will thrive in a multicultural environment with clear career growth.

Qualifications

• Fluent French and English required.
• Customer support experience an advantage.
• Based in Portugal or willing to relocate.

Responsibilities

• Support customers in French and English.
• Resolve queries aiming for first-contact resolution.
• Deliver a professional and positive customer experience on every interaction.
• Adapt quickly to new processes and tools during training and nesting.

Skills

Fluent French

Fluent English

Job description

Cross Border Talents in Portugal is seeking a bilingual French & English Customer Support Representative to join an international team.

You will support customers of a leading global brand in French and English. The role starts with on-site training and nesting, and continues in a hybrid model depending on your performance.

Based in Portugal or willing to relocate, you will thrive in a multicultural environment with clear career growth.