French Customer Success Specialist Porto (No Weekends)

Cross Border Talents; Porto; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Résumé du poste

A leading customer support firm in Porto is seeking a French Customer Support Specialist to ensure excellent client engagement. Responsibilities include responding to inquiries, providing customized solutions, and collaborating with a supportive team. Candidates should have C2 proficiency in French and at least one year of experience in a customer support role. Join us for a rewarding career with competitive salary and relocation assistance.

Qualifications

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.
• EU citizenship or a Portuguese residency card.

Responsabilités

• Respond to inquiries via phone, chat, and email with professionalism.
• Identify unique client needs and provide effective resolutions.
• Partner with teammates to enhance the customer experience.

Connaissances

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Communication skills

Description du poste

A leading customer support firm in Porto is seeking a French Customer Support Specialist to ensure excellent client engagement. Responsibilities include responding to inquiries, providing customized solutions, and collaborating with a supportive team. Candidates should have C2 proficiency in French and at least one year of experience in a customer support role. Join us for a rewarding career with competitive salary and relocation assistance.