French-Speaking Finance Customer Advisor – Braga (On-site)

Lingo-nova; Braga; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Salary €930 gross (14x/yr)

Welcome bonus €2,000 (12x/mo first yr)

Performance bonus €155

Food allowance €7.63/day

Job summary

Lingo-nova in Braga, Portugal, is seeking a customer service associate to assist French-speaking clients of a global financial services group. You will handle inbound financing inquiries, advise on suitable solutions, and cultivate lasting client relationships with a focus on service quality.

This role blends customer service, sales and relationship management, with on-site work in Braga and a Monday–Saturday schedule during rotating shifts.

Qualifications

• Mandatory French at C2 or native level.
• Mandatory sales experience or strong aptitude for sales.
• Contact centre or customer service experience is an advantage.

Responsibilities

• Take inbound calls about existing credit products and new financing requests.
• Understand customers' needs and expectations, reassure them and recommend the most suitable financing solution.
• Build long-term, high-quality customer relationships in line with the company's service standards.
• Spot and develop commercial opportunities in every inbound and outbound interaction.
• Manage customer files according to internal procedures and compliance requirements.
• Handle customer information with professionalism, accuracy, integrity and confidentiality.

Skills

French C2

Sales experience

Job description

Lingo-nova in Braga, Portugal, is seeking a customer service associate to assist French-speaking clients of a global financial services group. You will handle inbound financing inquiries, advise on suitable solutions, and cultivate lasting client relationships with a focus on service quality.

This role blends customer service, sales and relationship management, with on-site work in Braga and a Monday–Saturday schedule during rotating shifts.