Finnish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Modern office in Sofia

Career growth in international Fitness

Resumo da oferta

Mercier Consultancy Group is recruiting a Finnish-speaking Fitbit Products Support Specialist to join our Sofia-based team in Bulgaria. The role combines language skills with health-tech expertise to deliver exceptional customer support for Fitbit wearables.

You will troubleshoot device sync issues, app connectivity, and hardware performance while guiding customers on health metrics and product features. Excellent Finnish and EU passport are required, with relocation and full training provided.

Qualificações

• Native or fluent Finnish
• EU passport valid (mandatory)
• Previous customer support or technical assistance experience valued

Responsabilidades

• Provide expert Finnish-speaking support for Fitbit devices and wellness ecosystems
• Troubleshoot synchronization, app connectivity, and hardware performance issues
• Offer personalized guidance on health metrics and product features
• Maintain high-quality customer interactions to build brand loyalty
• Collaborate with internal teams to stay updated on fitness tech advances
• Document user feedback to inform product development and service improvements
• Act as a Fitbit brand ambassador promoting a healthy, active lifestyle

Conhecimentos

Finnish language

Customer support

Technical troubleshooting

Communication skills

Health tech interest

Descrição da oferta de emprego

Finnish Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing multilingual professionals for high-impact roles, ensuring that our partners thrive through excellence in service and expertise.

Job Overview

We are currently searching for a passionate professional to fill the Finnish Speaking Fitbit Products Support Specialist position in Bulgaria. This unique role within the Fitness & Wellness industry offers you the chance to combine your language skills with a genuine interest in health technology, making it one of the most exciting Finnish-speaking jobs currently available in Eastern Europe.

Key Responsibilities

• Provide expert support to Finnish-speaking customers regarding Fitbit wearable devices and wellness ecosystems.
• Troubleshoot technical queries related to synchronization, app connectivity, and hardware performance within the Fitness & Wellness sector.
• Deliver personalized advice on health metrics and product features to enhance the user experience.
• Maintain high-quality standards in all customer interactions to ensure brand loyalty.
• Collaborate with internal teams to stay updated on the latest fitness technology advancements.
• Document and report user feedback to improve product development and service efficiency.
• Act as a brand ambassador for Fitbit, promoting a healthy and active lifestyle through professional guidance.
• Native or fluent Finnish (spoken and written).
• Valid EU passport (mandatory).
• A strong interest in the Fitness & Wellness industry and wearable technology.
• Excellent communication skills with a focus on empathy and solution-oriented thinking.
• Previous experience in customer support or technical assistance is considered an advantage for this position in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Modern office environment in the heart of Sofia.
• Opportunities for career growth within the international Fitness & Wellness industry.

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm and modern European lifestyle, making it a highly desirable destination for expats seeking jobs in Bulgaria. You will enjoy a climate that offers beautiful, sun-drenched summers and scenic winters, providing the perfect backdrop for an active life. Bulgaria has rapidly become a hub for international professionals, offering a vibrant social scene and a welcoming culture.

Relocating to Bulgaria is a seamless experience, thanks to our comprehensive support and the country’s high quality of life. From the affordable and delicious Mediterranean-inspired cuisine to the rich mountain landscapes and proximity to the Black Sea, Bulgaria provides a balanced, high-standard living environment. Joining one of our Finnish-speaking jobs means you will be part of a thriving international community in the heart of the Balkans.