Finnish Fitbit Support Specialist – Health Tech & Wellness

Mercier Consultancy MD; Portugal; Presencial; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Health insurance

Relocation package (flight, transfer,

Monthly performance bonus

Modern office in Sofia

Resumo da oferta

Mercier Consultancy Group is seeking a Finnish-speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. You will assist Finnish customers with Fitbit devices and wellness apps, troubleshoot connectivity and hardware issues, and guide users on health metrics and product features.

This role offers relocation support, a competitive monthly salary, fully paid training, health insurance, and a path for career growth within the international Fitness & Wellness sector.

Qualificações

• Must speak fluent Finnish (written and spoken).
• Experience in customer support or technical assistance is advantageous.
• Interest in Fitness & Wellness tech and wearable devices.

Responsabilidades

• Provide expert Finnish-speaking support for Fitbit wearables and wellness ecosystems.
• Troubleshoot synchronization, app connectivity, and hardware performance issues.
• Deliver personalized guidance on health metrics and product features.
• Maintain high standards in customer interactions to enhance brand loyalty.
• Collaborate with internal teams to stay updated on fitness tech advances.
• Document user feedback to improve product development and service efficiency.
• Act as a brand ambassador for Fitbit and promote a healthy lifestyle.

Conhecimentos

Finnish language

Customer support

Technical troubleshooting

Empathy

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Finnish-speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. You will assist Finnish customers with Fitbit devices and wellness apps, troubleshoot connectivity and hardware issues, and guide users on health metrics and product features.

This role offers relocation support, a competitive monthly salary, fully paid training, health insurance, and a path for career growth within the international Fitness & Wellness sector.