Finnish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD; Portugal; Presencial; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Health insurance

Relocation package (flight, transfer,

Monthly performance bonus

Modern office in Sofia

Resumo da oferta

Mercier Consultancy Group is seeking a Finnish-speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. You will assist Finnish customers with Fitbit devices and wellness apps, troubleshoot connectivity and hardware issues, and guide users on health metrics and product features.

This role offers relocation support, a competitive monthly salary, fully paid training, health insurance, and a path for career growth within the international Fitness & Wellness sector.

Qualificações

• Must speak fluent Finnish (written and spoken).
• Experience in customer support or technical assistance is advantageous.
• Interest in Fitness & Wellness tech and wearable devices.

Responsabilidades

• Provide expert Finnish-speaking support for Fitbit wearables and wellness ecosystems.
• Troubleshoot synchronization, app connectivity, and hardware performance issues.
• Deliver personalized guidance on health metrics and product features.
• Maintain high standards in customer interactions to enhance brand loyalty.
• Collaborate with internal teams to stay updated on fitness tech advances.
• Document user feedback to improve product development and service efficiency.
• Act as a brand ambassador for Fitbit and promote a healthy lifestyle.

Conhecimentos

Finnish language

Customer support

Technical troubleshooting

Empathy

Descrição da oferta de emprego

Finnish Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing multilingual professionals for high-impact roles, ensuring that our partners thrive through excellence in service and expertise.

Job Overview

We are currently searching for a passionate professional to fill the Finnish Speaking Fitbit Products Support Specialist position in Bulgaria. This unique role within the Fitness & Wellness industry offers you the chance to combine your language skills with a genuine interest in health technology, making it one of the most exciting Finnish-speaking jobs currently available in Eastern Europe.

Key Responsibilities

• Provide expert support to Finnish-speaking customers regarding Fitbit wearable devices and wellness ecosystems
• Troubleshoot technical queries related to synchronization, app connectivity, and hardware performance within the Fitness & Wellness sector
• Deliver personalized advice on health metrics and product features to enhance the user experience
• Maintain high-quality standards in all customer interactions to ensure brand loyalty
• Collaborate with internal teams to stay updated on the latest fitness technology advancements
• Document and report user feedback to improve product development and service efficiency
• Act as a brand ambassador for Fitbit, promoting a healthy and active lifestyle through professional guidance

Requirements

• Native or fluent Finnish (spoken and written)
• Valid EU passport (mandatory)
• A strong interest in the Fitness & Wellness industry and wearable technology
• Excellent communication skills with a focus on empathy and solution-oriented thinking
• Previous experience in customer support or technical assistance is considered an advantage for this position in Bulgaria

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Modern office environment in the heart of Sofia
• Opportunities for career growth within the international Fitness & Wellness industry

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm and modern European lifestyle, making it a highly desirable destination for expats seeking jobs in Bulgaria. You will enjoy a climate that offers beautiful, sun-drenched summers and scenic winters, providing the perfect backdrop for an active life. Bulgaria has rapidly become a hub for international professionals, offering a vibrant social scene and a welcoming culture.

Relocating to Bulgaria is a seamless experience, thanks to our comprehensive support and the country's high quality of life. From the affordable and delicious Mediterranean-inspired cuisine to the rich mountain landscapes and proximity to the Black Sea, Bulgaria provides a balanced, high-standard living environment. Joining one of our Finnish-speaking jobs means you will be part of a thriving international community in the heart of the Balkans.