Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 24 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Career progression

Resumo da oferta

Mercier Consultancy Group is seeking a motivated Norwegian-speaking Fitbit Products Support Specialist to assist Norwegian-speaking users of Fitbit devices in Bulgaria.

You will troubleshoot connectivity, app integration, and device issues, and report trends to product teams. Willingness to relocate to Sofia with a relocation package; full training and health insurance provided.

Qualificações

• Must be fluent in Norwegian (written and spoken).
• English proficiency required for cross-border communication.
• Experience in customer support or helpdesk is a plus.

Responsabilidades

• Provide Norwegian-speaking support for Fitbit users, addressing questions and issues.
• Troubleshoot connectivity, app sync, and hardware problems for accurate solutions.
• Guide users through Fitbit app integration with health tracking and goals.
• Maintain high customer satisfaction with empathetic, efficient help.
• Escalate complex technical trends to product teams to improve UX.

Conhecimentos

Norwegian (Fluent)

English (Fluent)

Customer support

Communication

Problem-solving

Descrição da oferta de emprego

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast who wants to combine their passion for the wellness industry with a high-impact support role in a vibrant European capital, specifically seeking out the best Norwegian-speaking jobs in the region.

Key Responsibilities

• Provide world-class customer support to Norwegian-speaking users regarding their Fitbit wearable devices.
• Troubleshoot technical connectivity, software synchronization, and hardware issues to help users stay active in the fitness and wellness industry.
• Guide users through the integration of the Fitbit app with health tracking and fitness goals.
• Maintain high levels of customer satisfaction by delivering accurate, empathetic, and efficient solutions.
• Identify and escape complex technical trends to the relevant product departments to improve the overall user experience.
• Stay up-to-date with the latest developments in the fitness technology sector to provide expert-level guidance.
• Contribute to a positive, health-conscious office culture while fulfilling the requirements of this Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria.
• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• A genuine passion for fitness, wellness, and consumer health technology.
• Strong problem-solving skills and a technical aptitude for smart devices.
• Excellent communication skills, both in Norwegian and English.
• Eagerness to relocate to Sofia for this premier opportunity among the most attractive Norwegian-speaking jobs in Europe.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• An opportunity to build your career in one of the leading fitness and wellness companies globally.
• Professional development and career progression within Mercier Consultancy Group.

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm and modern urban convenience, making it an excellent destination for your next career move. Bulgaria is known for its beautiful mountainous landscapes, welcoming local culture, and a surprisingly mild, enjoyable climate that supports an active lifestyle. When searching for jobs in Bulgaria, you will find that the country provides an outstanding balance of professional growth and a high quality of life.

Our candidates enjoy a low cost of living in Bulgaria, paired with vibrant international social hubs and a booming culinary scene. Relocating to Bulgaria through Mercier Consultancy Group is a seamless experience, ensuring you can focus on your professional journey while enjoying everything this exciting country has to offer. Join our team today and see why so many professionals are choosing to pursue their careers in Bulgaria.