Fashion Customer Support — Part-Time (Lisbon, Spanish)

Boeva Tech; Sintra; On-site; EUR 13,000 - 15,000; Part time

Benefits offered by this job

Meal allowance

Performance bonus

Structured schedule

Job summary

Boeva Tech in Lisbon is seeking a part-time Customer Support Specialist for fashion retail, handling orders, returns, exchanges and delivery questions in a structured, international setting.

You will manage inquiries via email, chat or phone with a focus on clear communication and high customer satisfaction. Fluency in Spanish is mandatory, and the role offers a stable contract with fixed hours and reasonable growth opportunities.

Qualifications

• Fluent Spanish required.
• Strong communication and customer orientation.
• Structured, process-driven work environment preferred.

Responsibilities

• Manage order tracking and delivery inquiries.
• Handle returns, refunds and exchanges.
• Provide product availability and order updates to customers.
• Resolve simple post-purchase issues with clear communication.
• Support customers via email, chat or phone ensuring brand standards.

Skills

Spanish fluency

Customer service

Communication

Attention to detail

Job description

Boeva Tech in Lisbon is seeking a part-time Customer Support Specialist for fashion retail, handling orders, returns, exchanges and delivery questions in a structured, international setting.

You will manage inquiries via email, chat or phone with a focus on clear communication and high customer satisfaction. Fluency in Spanish is mandatory, and the role offers a stable contract with fixed hours and reasonable growth opportunities.