Spanish Customer Support Specialist - Part-Time (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 5,000 - 6,000; Part time

Benefits offered by this job

Performance bonus up to €75

Meal allowance of €7 net per day

Job summary

Cross Border Talents is seeking fluent Spanish speakers for part-time Customer Support Agent roles based in Lisbon. This position involves assisting customers with inquiries related to a global fashion retail project. Ideal candidates are passionate about customer experience and fashion.

Responsibilities include providing support via phone, email, and chat, resolving customer issues, and documenting interactions. A base salary of €475 per month is offered, alongside performance bonuses and meal allowances.

Qualifications

• Fluency in Spanish is mandatory.
• Good English skills (B2) required, both written and spoken.
• Previous experience in customer service or retail is advantageous.

Responsibilities

• Provide customer support in Spanish via phone, email, and/or chat.
• Assist customers with inquiries related to orders and products.
• Resolve issues efficiently while ensuring customer satisfaction.

Skills

Fluency in Spanish

Good level of English (B2)

Strong communication skills

Customer-oriented mindset

Job description

Cross Border Talents is seeking fluent Spanish speakers for part-time Customer Support Agent roles based in Lisbon. This position involves assisting customers with inquiries related to a global fashion retail project. Ideal candidates are passionate about customer experience and fashion.

Responsibilities include providing support via phone, email, and chat, resolving customer issues, and documenting interactions. A base salary of €475 per month is offered, alongside performance bonuses and meal allowances.