English Digital Marketing Support Specialist — Lisbon On-site

CB Talents SP; Lisboa; Sur place; EUR 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Welcome bonus

Food allowance

Attendance bonus

Résumé du poste

CB Talents SP is seeking a Customer Service Professional in Lisbon to manage daily customer interactions, primarily in English, within an advertising technology environment. You will assist customers with digital campaigns, troubleshoot inquiries, and uphold high satisfaction levels in a dynamic setting.

The role demands full availability for rotational shifts on-site in Lisbon, with a start schedule and future potential for 24/7 rotations as required by the client.

Qualifications

• Fluent in English (written and spoken).
• Experience in paid campaigns or digital marketing.
• Prior experience in a Contact Centre or Service program for an Advertising Technology company.
• Willing to work in Lisbon on-site with rotational shifts.

Responsabilités

• Handle daily customer interactions in English.
• Assist customers within an advertising technology and digital campaign environment.
• Troubleshoot inquiries and maintain high customer satisfaction.

Connaissances

Customer service

English proficiency

Social media familiarity

Digital advertising knowledge

Communication

Description du poste

CB Talents SP is seeking a Customer Service Professional in Lisbon to manage daily customer interactions, primarily in English, within an advertising technology environment. You will assist customers with digital campaigns, troubleshoot inquiries, and uphold high satisfaction levels in a dynamic setting.

The role demands full availability for rotational shifts on-site in Lisbon, with a start schedule and future potential for 24/7 rotations as required by the client.