English-Speaking B2B Ad Support & Optimization Specialist

Pkrecruiting; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Private health insurance

Training program

Modern office in central Lisbon

Resumo da oferta

CloserHire is partnering with a global leader in digital advertising solutions to recruit an English-speaking B2B Advertising Support Specialist for their team in Lisbon. You will support advertisers with technical troubleshooting, platform guidance, and optimization insights to ensure a seamless user experience.

In this full-time position, you will handle end-to-end troubleshooting for advertising products via email and chat, diagnose issues, and work with Product, Operations & Engineering

Qualificações

• Native or C2 level of English.
• Experience in paid campaign management is mandatory.
• Experience with online campaigns and Digital Marketing.
• Familiarity with social media platforms and a basic understanding of digital advertising.
• Previous experience in a Contact Centre, Service Program, or Advertising Technology company is an advantage.

Responsabilidades

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Diagnose issues related to campaigns, platform tools, and product features.
• Drive query resolution by collaborating with internal Product, Operations & Engineering teams.
• Provide timely, accurate updates to ensure high customer satisfaction.
• Identify opportunities to improve the user experience from day one.

Conhecimentos

English proficiency (C2)

Paid campaign management

Digital marketing

Social media familiarity

Analytical problem-solving

Independent & team work

Proactive attitude

Formação académica

Marketing degree or related field

Descrição da oferta de emprego

CloserHire is partnering with a global leader in digital advertising solutions to recruit an English-speaking B2B Advertising Support Specialist for their team in Lisbon. You will support advertisers with technical troubleshooting, platform guidance, and optimization insights to ensure a seamless user experience.

In this full-time position, you will handle end-to-end troubleshooting for advertising products via email and chat, diagnose issues, and work with Product, Operations & Engineering