English Inbound Sales Advisor

Cross Border Talents; Porto; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Performance bonuses

Ongoing sales training

Job summary

Cross Border Talents in Porto is seeking an Inbound Sales Advisor to respond to enquiries from interested customers. You will qualify leads quickly, understand goals and recommend the best option to fit them.

You will also spot upselling opportunities, handle objections with patience, and record each lead's status to ensure smooth follow-up. The role requires fluent English (C1+), at least one year of professional sales experience, and confidence on the phone.

Qualifications

• At least 1 year of professional sales experience.
• Experience in consultative or upselling sales is a strong advantage.
• Fluent English at C1 level or higher.

Responsibilities

• Respond to enquiries from people interested in what we offer.
• Qualify each lead quickly and understand customer goals.
• Recommend the best option to fit the customer.
• Spot upselling opportunities and handle objections with patience.
• Record each lead's status to ensure follow-up is never missed.

Skills

Fluent English

Job description

About the role

As an Inbound Sales Advisor in Porto, you will respond to enquiries from people who are already interested in what we offer. Your role is to qualify each lead quickly, understand what the customer is trying to achieve and recommend the option that fits them best.

Honest advice builds trust, and trust is what turns enquiries into sales that customers are happy with. You will also spot genuine upselling opportunities, handle objections with patience and record each lead's status accurately so follow-up is never missed.

Requirements

• fluent English at C1 level or higher, which is the minimum for this role.
• You must have at least one year of professional sales experience, and experience in consultative or upselling sales is a strong advantage.
• You should be confident on the phone, organised and motivated by hitting clear targets.
• Rotating shifts apply.

What we offer

• Performance bonuses and ongoing sales training from experienced coaches.