English Customer Support Associate – Training Included

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Job summary

Cross Border Talents in Lisbon is hiring English-speaking customer support associates to help customers via messages and calls. If you are a good listener, stay organized during busy shifts, and care about delivering a helpful experience, this role could be right for you. No prior experience is required as full training is provided.

The rota runs from 06:00 to 00:00 every day, and we offer immediate start. Candidates must have the right to work in Portugal, such as EU citizenship or a valid

Qualifications

• English at C1 level or higher.
• Full training provided.
• No prior experience required.
• Must have the right to work in Portugal (EU citizenship or valid residence/permit).

Responsibilities

• Respond to customer messages and calls.
• Check account details and solve common problems.
• Escalate issues outside your remit.
• Take careful notes and maintain quality.

Skills

English proficiency (C1+)

Communication

Organised & detail oriented

Teamwork

Job description

Cross Border Talents in Lisbon is hiring English-speaking customer support associates to help customers via messages and calls. If you are a good listener, stay organized during busy shifts, and care about delivering a helpful experience, this role could be right for you. No prior experience is required as full training is provided.

The rota runs from 06:00 to 00:00 every day, and we offer immediate start. Candidates must have the right to work in Portugal, such as EU citizenship or a valid