Global English-Speaking Customer Support Pro

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

International working environment

Training provided

Opportunities for professional growth

Job summary

Cross Border Talents in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join a leading BPO client. This on-site position offers rotating shifts and opportunities to work in an international environment.

You'll provide multichannel support, assist with billing inquiries, troubleshoot account access, and guide customers in using the client's products. Training is provided and opportunities for professional development are available.

Qualifications

• Fluent English required and strong communication skills.
• Customer-oriented and professional attitude.
• Ability to troubleshoot and solve problems efficiently.
• Experience in customer service is advantageous.

Responsibilities

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Skills

Fluent English

Communication skills

Customer service

Problem solving

Fast-paced environment

Experience in customer service

Job description

Cross Border Talents in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join a leading BPO client. This on-site position offers rotating shifts and opportunities to work in an international environment.

You'll provide multichannel support, assist with billing inquiries, troubleshoot account access, and guide customers in using the client's products. Training is provided and opportunities for professional development are available.