EMEA Enterprise Renewal & Growth Specialist

TeamViewer; Porto; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Onsite onboarding

Competitive compensation

Sales bonus

Company pension contributions

Public transport friendly offices

Gym discounts

Corporate Benefits platform

Team events

Open door policy

Work From Abroad Program

Job summary

TeamViewer is seeking an energetic Renewals Account Manager to own renewal, growth, and day-to-day relationships for enterprise customers across EMEA. You will drive retention and expansion targets, forecast renewals weekly, and collaborate with Account Managers and Executives to maximize ARR.

You will manage renewals in Salesforce, lead proactive renewal cycles, and pursue seat expansion, add-ons, and cross-sell opportunities while maintaining CRM discipline and clear communication with

Qualifications

• 1–3 years in a quota-carrying or pipeline-generating role (inside sales, SDR/BDR, renewals, account management) in SaaS/tech.
• Fluent in French and English; additional languages are a plus.
• Experience with Salesforce CRM preferred.
• Able to manage a high-volume customer book with CRM discipline and strong organizational skills.

Responsibilities

• Own renewal, growth and day-to-day relationship for assigned enterprise customers across EMEA; forecast renewals weekly with Account Managers/Executives.
• Drive retention and expansion targets; identify accounts with larger potential and reduce churn.
• Manage renewal opportunities in Salesforce from outreach to closing; maintain accurate stages and dates.
• Lead proactive renewal cycles with clear plans and next steps before due dates.
• Grow revenue via seat expansion, add-ons, license upgrades, cross-sell or upsell opportunities.
• Conduct regular customer conversations to understand adoption, priorities, risks and growth.
• Deliver product demonstrations and value conversations with Sales Engineering support when needed.
• Coordinate with internal teams to resolve customer issues and ensure seamless handoffs between teams.

Skills

French

English

InsideSales

Salesforce

Tools

Salesforce

Job description

TeamViewer is seeking an energetic Renewals Account Manager to own renewal, growth, and day-to-day relationships for enterprise customers across EMEA. You will drive retention and expansion targets, forecast renewals weekly, and collaborate with Account Managers and Executives to maximize ARR.

You will manage renewals in Salesforce, lead proactive renewal cycles, and pursue seat expansion, add-ons, and cross-sell opportunities while maintaining CRM discipline and clear communication with