Dutch-Speaking Support Agent – Porto, 24/7 Rotations

WW Talents; Faro; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

Food allowance

Resumo da oferta

WW Talents is seeking a Customer Support Representative in Porto, Portugal, onsite. You will handle customer inquiries with empathy, provide accurate information, and ensure a high-quality experience across markets. The role requires Dutch fluency and strong English, with a 24/7 rotational schedule.

Offering a fixed monthly gross salary with meal/accommodation support and a welcome bonus, this position suits candidates relocating to Portugal who want an international team experience.

Qualificações

• Fluent verbal and written Dutch
• C1 level English
• Strong customer service and communication skills
• Good problem-solving and prioritization abilities
• Organized and detail-oriented

Responsabilidades

• Provide professional customer support through verbal and written communication
• Handle customer inquiries, requests and complaints
• Identify customer needs and provide appropriate solutions
• Support multiple markets when required
• Manage and retain large amounts of product and process information

Conhecimentos

Dutch (Fluent)

English (C1)

Customer service

Communication

Organizational skills

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative in Porto, Portugal, onsite. You will handle customer inquiries with empathy, provide accurate information, and ensure a high-quality experience across markets. The role requires Dutch fluency and strong English, with a 24/7 rotational schedule.

Offering a fixed monthly gross salary with meal/accommodation support and a welcome bonus, this position suits candidates relocating to Portugal who want an international team experience.