Dutch-Speaking Support Specialist — Porto (On-site, 24/7)

CallForTalents; Porto; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation support

Attendance bonus €150

Job summary

CallForTalents in Porto, Portugal, is seeking a Dutch-speaking Customer Support Representative to provide professional Dutch-language support on-site. The role requires fluency in Dutch and English, with a willingness to work a 24/7 rotational schedule, including some night shifts.

The position offers a full-time contract, relocation support, and a gross monthly salary of €1,100 plus an attendance bonus of €150 paid over 11 months, with the location and team operating in an international,

Qualifications

• Fluent in Dutch.
• Proficient in English.
• Previous experience in customer service or a similar role is an advantage.
• Strong communication and problem-solving skills.
• Customer-oriented mindset with attention to detail.
• Comfortable working on-site in Porto.
• Willingness to work on a 24/7 rotational schedule, including occasional night shifts from 22:00 to 07:00.

Responsibilities

• Provide professional customer support in Dutch via the available communication channels.
• Respond to customer inquiries and resolve issues efficiently and accurately.
• Ensure a high level of customer satisfaction through clear and friendly communication.
• Follow established procedures and guidelines when handling customer requests.
• Escalate complex issues to the appropriate teams when necessary.
• Maintain accurate records of customer interactions and follow up when required.
• Work effectively as part of a multicultural and international team.

Skills

Dutch language

English language

Customer service

Communication

Problem solving

Attention to detail

On-site Porto

Job description

CallForTalents in Porto, Portugal, is seeking a Dutch-speaking Customer Support Representative to provide professional Dutch-language support on-site. The role requires fluency in Dutch and English, with a willingness to work a 24/7 rotational schedule, including some night shifts.

The position offers a full-time contract, relocation support, and a gross monthly salary of €1,100 plus an attendance bonus of €150 paid over 11 months, with the location and team operating in an international,