Dutch-Speaking Customer Support Agent — Porto, 24/7

WW Talents; Lagos; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus (€4,000)

Resumo da oferta

WW Talents is seeking a Customer Support Representative to join their team in Portugal. You will provide professional, empathetic support to customers across markets, handling inquiries and resolving issues with accuracy and care.

The role requires fluent Dutch and English at C1 level, a 24/7 rotational shift, and a willingness to relocate. Onsite work in Porto offers an international environment and growth opportunities.

Qualificações

• Fluent Dutch and strong English (C1) required.
• Provide professional customer support across multiple markets.
• Handle inquiries, requests and complaints with empathy.
• Ability to learn, retain and manage large amounts of information.
• Work in a 24/7 rotational environment.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch

English C1

Customer service

Communication

Problem solving

Attention to detail

Organizational skills

Empathy

Active listening

Stress management

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative to join their team in Portugal. You will provide professional, empathetic support to customers across markets, handling inquiries and resolving issues with accuracy and care.

The role requires fluent Dutch and English at C1 level, a 24/7 rotational shift, and a willingness to relocate. Onsite work in Porto offers an international environment and growth opportunities.