Dutch-Speaking Customer Support Agent — 24/7 Porto Onsite

WW Talents; Albufeira; Presencial; EUR 15 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

Food allowance

Resumo da oferta

WW Talents is seeking a Customer Support Representative to assist customers across multiple markets from Porto, Portugal, onsite. The role involves professional, empathetic communication and resolving inquiries to ensure a high-quality customer experience.

Role requires Dutch language fluency and English at C1 level. You will work in a 24/7 rotational environment with accommodation support available for relocating candidates.

Qualificações

• Fluent verbal and written communication in Dutch (native or fluent).
• C1 level of English proficiency.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch fluency

English C1

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative to assist customers across multiple markets from Porto, Portugal, onsite. The role involves professional, empathetic communication and resolving inquiries to ensure a high-quality customer experience.

Role requires Dutch language fluency and English at C1 level. You will work in a 24/7 rotational environment with accommodation support available for relocating candidates.