Dutch-Speaking Customer Support Pro — Porto (Onsite)

WW Talents; Barreiro; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

Food allowance

No flight ticket included

Resumo da oferta

WW Talents is seeking a Customer Support Representative to join our team in Porto, Portugal on-site. You will deliver professional, empathetic support to customers across markets, handling inquiries and resolving issues to maintain a high-quality experience.

Requirements include fluent Dutch and C1 English, strong communication and problem-solving skills, attention to detail, and the ability to learn and manage extensive information.

Qualificações

• Fluent verbal and written Dutch
• C1 level English
• Strong customer service and communication skills
• Excellent problem-solving and prioritization abilities
• Ability to learn and manage large amounts of information
• Great attention to detail and organizational skills
• Calm and professional under pressure
• Empathy and active listening skills
• Willingness to work in a 24/7 rotational environment

Responsabilidades

• Provide professional customer support through verbal and written communication
• Handle customer inquiries, requests and complaints
• Identify customer needs and provide appropriate solutions
• Support more than one market when required
• Manage and retain large amounts of product and process information

Conhecimentos

Dutch language

English (C1)

Customer service

Communication

Problem solving

Active listening

Attention to detail

Work under pressure

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative to join our team in Porto, Portugal on-site. You will deliver professional, empathetic support to customers across markets, handling inquiries and resolving issues to maintain a high-quality experience.

Requirements include fluent Dutch and C1 English, strong communication and problem-solving skills, attention to detail, and the ability to learn and manage extensive information.