Dutch-Speaking Customer Support Agent — Porto (Onsite) 24/7

WW Talents; Oeiras; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus €4,000

Food allowance €7.63/day

Resumo da oferta

WW Talents in Porto, Portugal is seeking a Customer Support Representative to deliver professional, empathetic service across markets. You will handle inquiries, resolve issues, and ensure a high-quality customer experience.

On-site role with 24/7 rotation. Compensation includes €1,100 gross/month over 14 salaries, a €4,000 welcome bonus paid over year one, €7.63 per workday food allowance, and accommodation support for relocation.

Qualificações

• Fluent verbal and written Dutch.
• C1 English level.
• Strong customer service and communication skills.
• Ability to learn and retain large amounts of information.
• Excellent problem-solving and prioritization abilities.
• Ability to stay calm under pressure.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch language

English (C1)

Customer service

Communication

Attention to detail

Organizational skills

Empathy

Calm under pressure

24/7 shifts

Descrição da oferta de emprego

WW Talents in Porto, Portugal is seeking a Customer Support Representative to deliver professional, empathetic service across markets. You will handle inquiries, resolve issues, and ensure a high-quality customer experience.

On-site role with 24/7 rotation. Compensation includes €1,100 gross/month over 14 salaries, a €4,000 welcome bonus paid over year one, €7.63 per workday food allowance, and accommodation support for relocation.