Dutch-Speaking Support Agent — 24/7 Rotations in Porto

WW Talents; Viana do Castelo; Presencial; EUR 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Accommodation support

Food allowance

14 salaries

Resumo da oferta

WW Talents is seeking a Customer Support Representative to join our onsite team in Porto, Portugal. You will deliver professional, empathetic support to customers across markets, handling inquiries and resolving issues to ensure a high-quality experience.

Requirements include fluent Dutch, C1 English, strong communication, and the ability to learn and manage large amounts of information. The role operates in a 24/7 rotational environment with accommodation support and a welcome bonus.

Qualificações

• Fluent verbal and written communication in Dutch.
• C1 level of English.
• Strong customer service and communication skills.
• Excellent problem-solving and prioritization abilities.
• Ability to learn, retain, and manage large amounts of information.
• Strong attention to detail and organizational skills.
• Ability to remain calm and professional under pressure.
• Strong empathy and active listening skills.
• Comfortable working in a 24/7 rotational environment.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch language proficiency

English (C1)

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative to join our onsite team in Porto, Portugal. You will deliver professional, empathetic support to customers across markets, handling inquiries and resolving issues to ensure a high-quality experience.

Requirements include fluent Dutch, C1 English, strong communication, and the ability to learn and manage large amounts of information. The role operates in a 24/7 rotational environment with accommodation support and a welcome bonus.