Dutch-Speaking Customer Support Pro — Porto (Onsite)

WW Talents; Lisboa; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

Food allowance

Resumo da oferta

WW Talents is hiring a Customer Support Representative to provide professional, empathetic support to customers across markets. You will handle inquiries, resolve issues, and ensure a high-quality experience while working in a 24/7 rotational environment onsite in Porto, Portugal.

The role requires fluent Dutch and C1 English, with strong customer service and communication skills. Accommodation support is offered, plus a welcome bonus and daily food allowance as part of the compensation package.

Qualificações

• Fluent verbal and written Dutch required.
• C1 level English mandatory.
• Strong customer service and communication skills.
• Ability to learn, retain and manage large amounts of information.
• Excellent attention to detail and organizational skills.
• Comfortable working in a 24/7 rotational environment.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch language fluency

English (C1)

Customer service

Communication skills

Problem solving

Prioritization

Information management

Calm under pressure

Descrição da oferta de emprego

WW Talents is hiring a Customer Support Representative to provide professional, empathetic support to customers across markets. You will handle inquiries, resolve issues, and ensure a high-quality experience while working in a 24/7 rotational environment onsite in Porto, Portugal.

The role requires fluent Dutch and C1 English, with strong customer service and communication skills. Accommodation support is offered, plus a welcome bonus and daily food allowance as part of the compensation package.