Dutch-Speaking Customer Support Pro — Porto (Onsite)

WW Talents; Loulé; Presencial; EUR 22 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

No flight ticket included

Resumo da oferta

WW Talents is seeking a Customer Support Representative to assist customers across markets from Porto, Portugal, onsite. You will handle inquiries, provide accurate information, and ensure a high-quality customer experience while working 24/7 in a rotational schedule.

Requirements include fluent Dutch, C1 English, strong communication, empathy, and the ability to manage large amounts of information. Accommodation support is provided for relocations; no flight tickets are included.

Qualificações

• Fluent verbal and written Dutch required.
• C1 level English required.
• Strong customer service and communication skills.
• Excellent problem-solving and prioritization abilities.
• Ability to learn, retain, and manage large amounts of information.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch

English (C1)

Customer service

Communication

Active listening

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative to assist customers across markets from Porto, Portugal, onsite. You will handle inquiries, provide accurate information, and ensure a high-quality customer experience while working 24/7 in a rotational schedule.

Requirements include fluent Dutch, C1 English, strong communication, empathy, and the ability to manage large amounts of information. Accommodation support is provided for relocations; no flight tickets are included.