Dutch-Speaking Remote Customer Support Specialist

Cross Border Talents; Lisboa; Remote; EUR 10.000 - 14.000; Vollzeit

Benefits dieser Stelle

Welcome bonus

Remote work

Zusammenfassung

Cross Border Talents in Lisbon, Portugal is seeking a Customer Support Representative fluent in Dutch and English. This remote, Monday–Friday role offers the chance to assist customers via calls and messages while maintaining a professional, friendly tone.

You will manage multiple cases, follow up on open tickets, and decide when escalation is needed. The position emphasizes calm communication and clear problem solving in a fast-moving environment.

Qualifikationen

• Fluent in Dutch and English.
• Customer-service experience preferred.
• Able to stay organized while handling multiple cases.

Aufgaben

• Provide remote customer support for Dutch-speaking clients.
• Follow up on open cases and ensure timely resolution or escalation.
• Maintain calm, clear communication with customers in a fast-paced environment.

Kenntnisse

Dutch language

English language

Jobbeschreibung

Cross Border Talents in Lisbon, Portugal is seeking a Customer Support Representative fluent in Dutch and English. This remote, Monday–Friday role offers the chance to assist customers via calls and messages while maintaining a professional, friendly tone.

You will manage multiple cases, follow up on open tickets, and decide when escalation is needed. The position emphasizes calm communication and clear problem solving in a fast-moving environment.